Trust & Probate Insurance policies are provided by Legal & Contingency Ltd.
This website is owned and maintained by Legal & Contingency Ltd.
This site contains general information and materials based on English legal and business practice.
The information and materials contained in this site provide a general introduction to the topics to which they relate. They are not intended to be exhaustive, nor can they provide the detail necessary to give guidance in relation to any specific problems.
The information and materials contained in this site are correct as at the date of first publication. While we make every effort to ensure that this site is kept up to date, it may be incomplete, out of date or incorrect.
Legal & Contingency Limited is a specialist insurance intermediary, who arranges conveyancing and property title indemnity insurance. We will not be changing the way in which we use your personal information, but this Privacy Notice ensures that we continue to comply with the privacy law and regulations that are effective from 25 May 2018.
The privacy and security of your personal information is very important to us so we want to assure you that your information will be properly managed and protected whilst in our hands. Please read this notice carefully as it explains how we and/or carefully selected third parties we work with, collect and use your personal information.
Information we collect
We collect information about you when you apply for a policy on behalf of a client, information relating to a prospective or insured party under a policy, details of any party making a claim under a policy, and if you contact us to make a complaint.
We collect information about previous, current and prospective policyholders; previous, current and prospective parties insured or to whom any benefit is payable under policies; claimants; experts instructed in relation to claims; brokers; solicitors, and licenced conveyancers or legal executives who are authorised to issue legal indemnities for their clients or other third parties.
The personal information that we collect will depend on your relationship with us. We will collect different information depending on whether you are a policyholder, insured party or beneficiary under a policy, claimant, expert, solicitor, licensed conveyancer, legal executive or broker who is authorised to issue legal indemnity insurance for their clients or other third party.
If you provide personal information to us about other individuals you agree:
We collect general information such as your name and address, contact details and relationship to the policyholder (where you are not the policyholder). This general information may include your professional work address and details of your permissions and whether you are authorised to issue legal indemnity insurance to your clients.
Information relevant to your insurance policy. This will depend on the nature of the policy but will usually include the name of the insured party and details of the property to be insured
We also collect information relevant to a claim. This may include information relating to anyone who may be involved in the matter giving rise to a claim, and any parties acting in connection with the claim.
We will collect information relating to any previous policies or claims which may include information captured during our telephone calls
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this policy.
Where we get the information
Directly from you or from someone else acting on your behalf. For example, if you are a policyholder, your solicitor, licenced conveyancer, legal executive or broker will provide details of your name and address to enable us to provide you with insurance that they deem you require.
From other third parties who provide a service in relation to your insurance policy or claim such as insurers, surveyors, claim handlers, experts, witnesses and other service providers
From expert's reports and counsel's opinions, from claims services providers, via publicly available sources such as internet search engines and social media sites, via insurance industry fraud prevention and detection databases and sanctions screening tools
From agencies such as the Financial Conduct Authority and from professional regulators and other professional bodies such as the Solicitors Regulation Authority and The Law Society.
We do not collect and store any personal information about people who visit our website, other than when you have voluntarily given us your details as part of a request for information about our products and services such as our online or pack self-issue policy services.
We only keep your contact details where you have voluntarily given them to us, and solely for the purpose that you gave them to us. We do not collect information passively with cookies from our website and we only monitor the IP addresses of visitors so that we can monitor which website pages are the most popular and most visited. These IP addresses are not linked to personal data and therefore visitors remain anonymous to us.
Using Public Areas of the Trust & Probate Insurance website
Non-personal information – When you access any website, information is sent by your computer which identifies the network address you are connecting from. This information contains no personal information except to record that someone from that network address has accessed a certain page of a website. This information is used for system and network trouble-shooting.
Personal information - When you use the Public Areas of Trust & Probate Insurance, we do not collect any personally identifiable information about your use.
Personal information given to Trust & Probate Insurance will be used to provide the requested service, and we will use your contact details contained in your profile to communicate with you, e.g. to keep you informed of products and services which may be of interest. If you do not want the information provided to be used in this way, please let us know by emailing firstname.lastname@example.org with your full name and postal address. Trust & Probate Insurance will not sell or rent your personal information to third parties for marketing purposes without your prior consent.
A cookie is a small piece of information, like a number or short piece of text, which your computer’s web browser software can store on behalf of a website.
You can control whether you wish your browser to accept cookies, as it can be set up to accept, reject or ask about any cookie placement. However, cookies are often essential to the correct functioning of a website.
Where we provide, via Trust & Probate Insurance, direct links to any other website not under Trust & Probate Insurance’s control, we accept no liability for the content of, or your use of, that other website. You should also be aware that these other websites have their own privacy policies online.
Unless we have clearly stated otherwise, all intellectual property rights are our property. These include (but are not limited to) copyright in the graphic images, buttons, layout, and text contained in our website. You may not copy or distribute our website, except for your own personal use, in whole or in part, without our prior written consent.
Legal & Contingency Limited is authorised by the Financial Conduct Authority (FCA). These details can be checked on the FCA’s register by visiting their website www.fca.org.uk or by contacting them on 0800 111 6768.
Legal & Contingency Ltd is registered in England No. 3511606. Registered Office 60 Fenchurch Street London EC3M 4AD